Refund & Returns Policy — A New You

At A New You, your satisfaction matters. Please read our policy carefully before purchasing.

All Sales Are Final

Due to the nature of health and wellness supplements, we do not accept returns on products once they have been shipped.

Eligible Claims

We will offer a refund only in the following cases:

• The product has not been shipped.
  
• The wrong item was delivered.

All claims must be submitted within 7 days of delivery. To submit a claim, email us at info@anewyouhs.com with:

• Your order number
• A photo of the unopened product.
• A brief description of the problem

Approved claims will be resolved with a replacement or a refund to your original payment method, once the original product has been returned to us.

Not Eligible for Refunds or Replacements

The following situations are not covered:

• Incorrect or insufficient shipping address provided at checkout
• Unclaimed or undelivered packages due to failed delivery attempts
• Change of mind or buyer's remorse
• Packages rejected by customs

Questions?

Contact us at drgarcia@anewyouhs.com — we're happy to help.